Privacy

Last updated: May 2026

1. Introduction

TriEnera Global ("TriEnera", "we", "us", or "our") is committed to protecting the privacy and personal data of every individual who visits our website or engages with our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to it.

This policy applies to the website located at www.trienera.com and all associated pages. By using our website or submitting any information through our contact or subscription forms, you agree to the practices described in this policy.

TriEnera operates from the NIE Incubation Centre, Mysore, Karnataka, India, and this policy is governed by the laws of India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

We collect only the information necessary to respond to your inquiries and improve your experience on our website.

Information you provide directly:

  • Full name and work email address (via our newsletter subscription form)
  • Business email address and industry type (via our contact and project inquiry form)
  • Any message or project details you choose to share with us

Information collected automatically:

  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • IP address and approximate geographic location (country/city level)
  • Referring website or search engine

We collect automatic data through standard web analytics tools (such as Google Analytics or equivalent) solely to understand how visitors use our website and to improve its performance. We do not use cookies for advertising or retargeting purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, project consultation requests, or partnership proposals
  • To send you sustainability insights and updates if you have subscribed to our newsletter
  • To understand how our website is being used and improve its content and structure
  • To comply with legal obligations under applicable Indian law

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes.

4. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023 (India), we process your personal data on the following bases:

  • Consent: When you submit a form or subscribe to our newsletter, you are providing explicit consent for us to contact you.
  • Legitimate interest: We process anonymised analytics data to improve our website, which does not materially affect your privacy.
  • Legal obligation: We may process or retain data as required by applicable Indian law.

5. Data Retention

We retain your personal data only for as long as necessary for the purpose for which it was collected:

  • Inquiry and contact form submissions: retained for up to 24 months from the date of submission
  • Newsletter subscriptions: retained until you unsubscribe
  • Analytics data: retained in anonymised, aggregated form for up to 36 months

You may request deletion of your data at any time by contacting us at info@trienera.com.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. Our website is served over HTTPS (encrypted connection). Access to submitted form data is restricted to authorised members of the TriEnera team only.

While we take data security seriously, no method of electronic transmission or storage is 100% secure. We encourage you not to share sensitive commercial or financial information through our web forms.

7. Third-Party Services

Our website may use the following third-party services, each governed by their own privacy policies:

  • Webflow (website hosting and form submissions) — webflow.com/legal/privacy
  • Google Analytics (website analytics) — policies.google.com/privacy
  • Google Forms (careers applications) — policies.google.com/privacy
  • LinkedIn (social media presence) — linkedin.com/legal/privacy-policy

We are not responsible for the privacy practices of these third-party platforms.

8. Your Rights

Under applicable Indian law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data, subject to legal retention requirements
  • Withdraw consent at any time, without affecting the lawfulness of prior processing
  • Nominate a representative to exercise these rights on your behalf

To exercise any of these rights, please contact us at info@trienera.com. We will respond within 30 days of receiving your request.

9. Children's Privacy

Our website and services are intended for business and institutional audiences. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically.

11. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

TriEnera NIE Incubation Center, Mysore, Karnataka, India

Email: info@trienera.com

‍Phone: +91 9148477999

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